Different Users, Payers and Approvers: Whose Requirements Govern?
Users in the enterprise may not have purchasing authority, and payers may not be familiar with their daily work. This article discusses how small teams can distinguish usage, budget, and approval roles in AI service communication to form jointly confirmable tasks and delivery standards. The goal is not to allow either side to trump the other, but rather to avoid a product that solves an operational problem but doesn't get the support it needs to get up and running.