Separate the core team from outside collaboration
China Business Journal interviewed Wendian Technology operations head Zhang in April 2026, describing a three-person core in door-opening unattended cabinets with outside partners. We retain the operations role rather than recasting it as verified founder status.
Editorial analysis: recognition is one part of service
Cabinets must recognize products and handle unusual retrieval. Good performance on normal actions does not eliminate human review. Operators need owners for disputed orders, appeal routes and offline recovery. Those responsibilities make automation boundaries concrete.
Map a transaction through opening, retrieval, recognition, checking, settlement and support, documenting failure handling at each. A pilot should examine anomalies by product, lighting and actions alongside success rate before expanding locations. This is our proposed test, not the company's internal process.
Channels and infrastructure matter too
The report mentions industry channels, networks and compute. We omit unaudited revenue and do not equate three core members with all labor. Further reading: customer concentration risk.